Florida Department of Transportation - Forecasting and Trends Office Center for Urban Transportation Research

At this time this site is not being updated. More current data may be available for some measures. You may want to check back in the future. - August 18, 2017.

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Transit Boardings



The transit boarding indicators are reported on a annual and monthly basis for Florida. The annual transit boarding indicators are reported accounting for all the transit properties in Florida. Whereas, the monthly transit boarding indicators include the eleven largest transit properties in Florida : Pinellas, Broward, Gainesville, Volusia, Miami-Dade, Central Florida Regional, Star-Metro, Palm Beach, Jacksonville, Hillsborough, and Tri-Rail. These eleven agencies carry approximately 95% of the total fixed route passengers in Florida.


For the U.S. monthly transit boarding indicator, data from APTA (American Public Transportation Association) is used for total U.S. monthly ridership.


Transit boarding is the common term used to account for passengers of public transit systems. The only reliable way to define and count passengers is to define person each boarding as a passenger. In many cases these individuals will have to transfer to an additional vehicle to reach their destination and may well use transit for the return trip completing a round trip.


There are typically two different ways that transit ridership is collected and reported. Virtually all agencies have a farebox that automatically counts each fare payment and/or the operator tabs in each passenger. This data is collected on each vehicle when it is in operation. Its accuracy is dependent on the reliability of the equipment, the diligence of the operator and the operating policy regarding counting various types of passengers. This source of data provides agencies with quick available data typically aggregated by month for management reports. In addition, transit properties that receive federal funding may sample ridership to produce annual counts that are used in formula funding allocations. This prescribed sampling plan is intended to provide a statistically accurate annual measure of ridership based on a designed sample that should proportionately capture various routes and times of day. This count is produced annually and often lags the collection of data by several months to allow for submittal, review, and publication. While this measure is often used in comparative evaluations of transit properties, it is, in this author’s opinion, less reliable and very much delayed in its availability. In addition, some requirements enable agencies not to have to file each year. Thus, for the purpose of the Indicators Web page, the farebox ridership counts are used.


Ridership is typically provided for each mode and for paratransit services offered by transit agencies. In addition, many other public service agencies provide transit services for special population groups. These social service programs operate vans and small buses, as well as, subsidized cab services. For the purpose of Indicators Report, only transit boardings for agencies that operate fixed route service is only used. All ridership for these agencies are reported. These numbers do not include school bus ridership.


Contact Information:


Florida Department of Transportation, Transit Office

605 Suwannee Street (MS 26); Tallahassee, Florida 32399-04050

State Transit Manager

Phone: (850)414-4500



Pinellas Suncoast Transit Authority (PSTA) ­ Administrative Headquarters

14840 49th Street North; Clearwater, FL 33762


Broward County Commission Public Service Department

3201 West Copans Road; Pompano Beach, FL 33069

Broward Coutny Transit

Phone: (954)357-8400


Gainesville Regional Transit System

P.O. Box 490; Gainesville, FL 32602

Phone: (352)334-2609


East Volusia Transportation Authority-General Manager

950 Big Tree Road; South Daytona, FL 32119


Metro-Dade Transit Agency

111 N.W. First Street Suite 410; Miami, FL 33128

Phone: (305)375-3204


Central Florida Regional Transportation Authority

445 W. Amelia Street Suite 800; Orlando, FL 32801

Phone: (407)841-5969


Taltran, City of Tallahassee

555 Appleyard Drive; Tallahasse, FL 32304

Taltran Administration

Phone: (850) 891-5200



Florida Transit Management Inc.

3201 Electronics Way; West Palm Beach, FL 33407-4618


Jacksonville Transportation Authority

100 North Myrtle Avenue; Jacksonville, FL 32204

Phone: (904)630-3181



Hillsborough Area Regional Transit Authority

4305 East 21st Avenue; Tampa, FL 33605-2300

Phone: (813)623-5835



Tri-County Commuter Rail Authority

800 NW 33rd Street, Suite 100, Pompano Beach, FL 33064

Phone: (954) 942-7245



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